Account hacked? Origin Login not working [RESOLVED]

For when things break.

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tehman
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Location: Cambourne, Cambridgeshire, UK

Account hacked? Origin Login not working [RESOLVED]

Post by tehman »

Problem has been resolved.
EA's dodgy e-mail system ftl.
Last edited by tehman on Fri Sep 07, 2012 5:44 am, edited 1 time in total.
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mrBLUE9
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Re: Account hacked :|

Post by mrBLUE9 »

This is also happening to me. It's probably something on EA's end, nothing wrong with your account.
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sushi
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Re: Account hacked :|

Post by sushi »

Yeah that happend a few times in the past already. Wait till tonite and try to login again. Good luck
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RazY70
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Re: Account hacked :|

Post by RazY70 »

For some odd reason it's not uncommon for me that Origin suddenly decides to reject my login details (a minor heart attack every time this happens). What I do in those situation is reset my password and it goes right back in.

After you get the annoying message that your details are incorrect click on the "Forgot your password" link at the bottom
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A new window would open asking for your account email. After you enter the details a new window should open (don't close it) and a reset code sent to your email.

Copy that code into the that window, and you should then be able to enter a new password (you can use the original one as well).

You should be able to access Origin afterwards (at least it works for me)
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tehman
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Re: Account hacked :|

Post by tehman »

I've tried that RazY, I'm not receiving the e-mails though :?
Even when I created a new account to contact support, I never received the verification e-mail that was supposedly sent.

edit: Nevermind, I just tried it again and it worked.

No idea why it wasn't working yesterday :x
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RazY70
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Re: Account hacked :|

Post by RazY70 »

tehman wrote:I've tried that RazY, I'm not receiving the e-mails though :?
Even when I created a new account to contact support, I never received the verification e-mail that was supposedly sent.

edit: Nevermind, I just tried it again and it worked.

No idea why it wasn't working yesterday :x
That's strange, but it's good that you can login again :)

Maybe you can contact ea support now and check with them why you're not getting the emails and what you can do if that happens again.
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sushi
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Re: Account hacked :| [RESOLVED]

Post by sushi »

Glad it workes again, Topic moved to Tech forum.
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