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i7 2006k hot potato

Posted: Tue Mar 19, 2013 3:34 pm
by CanShield
A friend of mines PC after a repair-tech put a new LC mount on the i7-2006k " simple part replacement" ran into issues using the machine with temperature results such as MB at 104 Celsius, an CPU at 94 Celsius running just his web browser no add-ons enable.

The tech claims it was mounted exactly as intended, an I can not touch the machine "voids warranty". What are the chances the MB, as well as CPU are damaged due to improper mounting/ heat related issues.

I ask because he has to wait a week, for the parts; and then another week before the tech arrives. I want to make certain my friend isn't forced to spend more time then necessary. Lastly the only person to touch the PC before, an after has been the technician.

Loading safe-mode.
Idle with out programs. Temp:

i7 2600K @ 3.40GHz--------------66 °C

Motherboard-----------------------69 °C

NVIDIA GTX 590-------------------50 °C

_________________________________________________________________________________________________________

Temp Normal load
Program Word 2010. Temp:

i7 2600K @ 3.40GHz-------------96 °C

Motherboard---------------------104 °C

NVIDIA GTX 590------------------76 °C

Re: i7 2006k hot potato

Posted: Tue Mar 19, 2013 4:17 pm
by dek0y
Try another temperature monitoring program. I have a feeling the program you're currently using is reading the sensors incorrectly...

Re: i7 2006k hot potato

Posted: Tue Mar 19, 2013 6:00 pm
by CanShield
Hello dek0y, and thank; for the reply.

As it would happen I ran a few programs to confirm the temperature "brought my external gauge as well.

All confirmed the same temperatures. I spent a good two hours confirming the temperatures, for my friend required it to dispute the technician who claimed it was false. I went from cool to start up launch test safe mode, or normal , normal with program. each time allowing thirty minutes of cooling time.

I almost forgot to mention that the programs would crash the desktop, so I know the issue is real; and the technician is more then likely no happy being told he was wrong.

Re: i7 2006k hot potato

Posted: Tue Mar 19, 2013 6:38 pm
by RazY70
Is the radiator even working? Are the vents pulling air out of the case?

Re: i7 2006k hot potato

Posted: Tue Mar 19, 2013 6:39 pm
by TheYonderGod
Yeah there's definitely something wrong, and it's BS you aren't allowed to touch it, though there's not really any way for him to know. Make sure the fans and pump are on.

And it's a 2600k btw ;p

Re: i7 2006k hot potato

Posted: Tue Mar 19, 2013 6:51 pm
by Necromancer
i have no idea how you get the MoBo to heat up to 100 Celsius unless you put it inside an oven.
there is airflow inside the case right? if the case has a side door, try running it with an open door.
the MoBo supposed to be the coolest part between all three.

all these parts have fail safe, and the BIOS will shut down the computer before any damage is done to them.
so you can continue to work and stress test them as much as you like. besides i understand your friend has warranty?

note that your CPU and GPU will automatically lower performance when they hit 98 degrees in attempt to stop heating further and yet allow you to continue to work . so the fact your CPU gets to 96 under "normal load" will make your friend performance very low under load. This has to be resolved.

I have an I5 2500K that after applying thermal paste correctly, and getting cheap 20$ heatsink runs at 68 under load (max)
my 5850 GPU runs at 73 Celsius under load (max). your GPU is manufactured at 40nm as is mine, so it should be close to it. saying that, it used to heat up to 83 before i opened it up and applied new thermal paste. but its not recommanded. 83 under Full load is fine, i only opened mine because i had to apply bearing grease on the fan.

Re: i7 2006k hot potato

Posted: Thu Mar 21, 2013 2:41 pm
by knorren
That's weird, my "mobo" shuts down my computer if the temp goes over 72 degrees (default settings) on the cpu and since it's still working I would say your friend needs a new motherboard.

Re: i7 2006k hot potato

Posted: Fri Mar 22, 2013 8:14 pm
by CanShield
One thing about pc's is never say never, an as to the fact it isn't shutting down to prevent potential damage bothers me a fair bit. Also I would touch it, but my friend is convinced they will know no matter how I explain it to him they could not know.

I am at a loss as to why the test results shown are what I see, an I attempted to check bios; but the tech put a password to prevent alterations. Security is enabled, so removing the board battery does nothing.

Only thing I get is this SOB is trying to get my friend to spend more money on nothing.

Re: i7 2006k hot potato

Posted: Sat Mar 23, 2013 5:24 am
by knorren
CanShield wrote:One thing about pc's is never say never, an as to the fact it isn't shutting down to prevent potential damage bothers me a fair bit. Also I would touch it, but my friend is convinced they will know no matter how I explain it to him they could not know.

I am at a loss as to why the test results shown are what I see, an I attempted to check bios; but the tech put a password to prevent alterations. Security is enabled, so removing the board battery does nothing.

Only thing I get is this SOB is trying to get my friend to spend more money on nothing.
Did he buy the computer or is he renting it?
If he bought there is no way in hell they are allowed to lock you out of options on your own computer.
If the computer is a HP, Asus or something like a branded computer, then I would understand the "non-opening-the-case" agreement, but if it's just a build from different parts there shouldn't be one.

Oh and btw, he shouldn't spend money if there still is warranty on the motherboard.